Introduction

Welcome to MALA. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application, and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: first name, last name, username or similar identifier
Contact Data: email address, telephone numbers, physical address
Profile Data: your preferences, feedback and survey responses
Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location
Usage Data: information about how you use our website and services
Marketing and Communications Data: your preferences in receiving marketing from us

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer or service provider
To process and deliver your service bookings
To manage our relationship with you
To enable you to participate in promotions or surveys
To deliver relevant content and advertisements to you
To improve our website, products/services, marketing or customer relationships

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at support@mala.co.tz or write to us at 42 Nkrumah Street, P.o Box 34000, Dar Es Salaam, Tanzania.

Privacy Policy